We provide 24hours/7days bilingual (English/Chinese) response. When clients face issues, we immediately act on their behalf, interfacing with domestic factories, logistics partners, and quality inspection agencies. We investigate problems, contain situations, and implement solutions to safeguard clients' interests.
2.Proactive Quality Monitoring
We conduct regular or ad - hoc inspections of production processes and product quality at partner factories. By providing real - time reports, we can eliminate potential issues at the source, ensuring high - quality products for our clients.
3.Supply Chain Coordination & Dispute Mediation
As a neutral third party, we professionally mediate disagreements between clients and their suppliers on delivery schedules, payment terms, and quality standards. This helps prevent relationship breakdowns and maintains a smooth supply chain.
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